Returns & Exchanges

At HomePlus Furniture, we want you to love your new home setup. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team via email or our online portal with your order number and the reason for your return.

2

Prepare for Pickup

Ensure all furniture is disassembled and placed back in its original packaging to prevent damage during the transit process.

3

Schedule Collection

Our specialized furniture logistics team will contact you within 48 hours to arrange a convenient time to pick up the items from your home.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing